Return & Exchange
Hassle-free Returns & Exchanges
We understand that sometimes things don't work out quite as planned. That's why we offer a simple and convenient return and exchange policy.
Here's how it works:
- You have 7 days from the date of receipt to return or exchange your item.
- All returned items must be unworn, unwashed, and in their original packaging with tags attached.
- Once we receive your return, we will process your refund or exchange within 5 business days. Return shipments may take Up-to 15 days to be delivered to us.
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We offer a refund if you do not like our product. Shipping charges of ₹350/- are deducted if you wish to return the product.
For returns:
- You will receive a refund to your original payment method. For COD orders you need to mention your account details while placing the return request.
- We will deduct the cost of return shipping from your refund.
For exchanges:
- We will ship the new item to you at no additional cost.
- Exchange is sent only after we receive the product back. It may take up-to 15 days for the shipment to be delivered.
To initiate a return or exchange Click Here
We are committed to your satisfaction. If you have any questions about our return and exchange policy, please contact us.
Our contact +91 9175758008 (Monday to Saturday 10:30am to 6:30pm) or reach out to us at care@shopsneh.com
For International orders, we do not accept any returns or exchanges.