Return & Exchange

 

Hassle-free Returns & Exchanges

We understand that sometimes things don't work out quite as planned. That's why we offer a simple and convenient return and exchange policy.

Here's how it works:

  • You have 7 days from the date of receipt to return or exchange your item.
  • All returned items must be unworn, unwashed, and in their original packaging with tags attached.
  • Once we receive your return, we will process your refund or exchange within 5 business days. Return shipments may take Up-to 15 days to be delivered to us.
  • We offer a refund if you do not like our product. Shipping charges of ₹350/- are deducted if you wish to return the product. 

For returns:

  • You will receive a refund to your original payment method. For COD orders you need to mention your account details while placing the return request.
  • We will deduct the cost of return shipping from your refund.

For exchanges:

  • We will ship the new item to you at no additional cost.
  • Exchange is sent only after we receive the product back. It may take up-to 15 days for the shipment to be delivered.

To initiate a return or exchange Click Here

We are committed to your satisfaction. If you have any questions about our return and exchange policy, please contact us.

Our contact +91 9175758008 (Monday to Saturday 10:30am to 6:30pm) or reach out to us at care@shopsneh.com

For International orders, we do not accept any returns or exchanges.